At RBJ Imports, we strive to provide the best quality grocery products and service to our customers across Sweden. Please read our cancellation policy carefully before placing an order.
Order Cancellation Before Dispatch
Customers may cancel their order before it has been dispatched. To cancel, please contact us immediately via WhatsApp at +46 70 489 5856 or +46 72 7785 836, or email us at info@rbjimports.se with your order details.
Once Order Is Dispatched
If your order has already been dispatched, we will not be able to cancel it. You may refer to our Return & Refund Policy for further steps in such cases.
Non-Cancellable Items
Some products, especially perishable grocery items like dairy, fresh produce, or frozen goods, cannot be canceled once the order is confirmed, due to food safety regulations.
Refund Process (if applicable)
If your cancellation is approved and the order hasn’t been dispatched, we will initiate a refund to your original method of payment within 5–7 working days.
Contact Us for Cancellations
WhatsApp: +46 70 489 5856 / +46 72 7785 836
Email: info@rbjimports.se
Website: https://rbjimports.se
RBJ Imports reserves the right to modify or cancel orders in exceptional circumstances, such as product unavailability or technical errors.